ERP and software training
Recourse vs ClickLearn
Both tools begin with someone recording a process in an ERP and end with training. ClickLearn is the documentation factory: seven formats, 45 languages, Windows connectors into Dynamics and SAP. Recourse is the practice factory: a recording of the real system becomes a simulation the learner can practise, wrapped in a course and kept live in the LMS. Where ClickLearn is better, this page says so.
Updated
Facts checked on 29 October 2026 against each vendor's own pages.
Choose ClickLearn if your ERP programme is documentation-led: Word, PDF and PowerPoint work instructions alongside video, processes in SAP GUI or desktop Dynamics recorded through connectors that read field names, and in-app help and process testing from the same vendor. Choose Recourse if the goal is that people can do the task before go-live, with practice that coaches them when stuck, a scored assessment in the LMS, edits that reach every LMS without a re-upload, and a trial you start yourself.
What each does with a recording
ClickLearn records with a Windows studio and a Chrome or Edge extension, using connectors for Dynamics 365 Business Central, Finance and Operations and Customer Engagement, Power Apps, IFS, SAP GUI and NetWeaver Business Client (SAP GUI Scripting required), Oracle, Salesforce and Acumatica; the connectors extract field names and values. One recording produces seven formats: Show Me, Try Me and Test Me videos, Word, PDF and PowerPoint documents, and a Virtual Assistant inside the application, plus HTML and SCORM 1.2 or 2004 packages. Text can be translated into 45 languages and narrated in 50+. A browser-extension panel (UXP) surfaces guides inside the ERP, and Automated Process Testing turns recordings into regression tests.
Recourse captures a web workflow with its Chrome extension, which records the screens, the clicks and the structure as you click through the task, or takes any uploaded recording of any application, SAP GUI included (a recorded UAT session, a Zoom share, an old MP4). It builds a click-by-click simulation with Demo, Practice and Evaluate modes. In Practice, a learner who stalls gets a hint, then a nudge, then the answer; Evaluate is a scored assessment with a pass mark that reports to the LMS. The simulation is wrapped in a structured course with objectives and checks for understanding. Output is static SCORM and xAPI from the Pro plan; the Team plan adds live SCORM.
Replay, honestly
ClickLearn markets Replay as identifying changes and auto-updating instructions. The help centre is more precise: Replay drives your recorded clicks on the live system ("do not touch the keyboard and mouse"), requires the same application open on a 96 DPI primary screen, re-captures screen content as it goes, and stops with a Replay Assistance window if it cannot find an element. ClickLearn says 99% of failures come from data rather than UI changes, and a partial replay leaves the recording with content only up to the failed step, with earlier versions restorable. It is a smart batch re-record, not change detection, and it still ends in a manual publish. Recourse does not attempt it. You re-record the steps that changed, which for a web app takes a few minutes, and the hosted package carries the edit everywhere. Alerts when the underlying app changes are on our roadmap, not in the product.
Side by side
| ClickLearn | Recourse | |
|---|---|---|
| Authoring runs on | Windows desktop studio (96 DPI, primary screen for Replay) | Browser, any OS |
| Captures | Desktop and web apps via connectors and extension; SAP GUI with scripting | Web apps with the Chrome extension; any app from an uploaded recording |
| Reads ERP field names | Yes, via connectors | No; works from what is on screen |
| Outputs | Show Me, Try Me, Test Me video; Word, PDF, PowerPoint; HTML; Virtual Assistant; SCORM | Simulation (Demo, Practice, Evaluate) wrapped in a course; SCORM; xAPI |
| Learner practice | Try Me and Test Me | Practice with hints; Evaluate, scored against a pass mark |
| In-app help | Yes: Assist and UXP panel (extension) | No |
| When the app changes | Replay re-drives the live system and re-captures; then re-produce and re-publish | Re-record the changed steps; live SCORM pushes the edit to every LMS |
| Languages | 45 text, 50+ voices | Multilingual output from one source |
| AI | AI narration, avatars and chat (2026) | Simulation and course drafting from recordings; build from Claude or ChatGPT over MCP |
| Process testing | Automated Process Testing | No |
| Trial | Guided setup, no self-serve trial | 30 days, full access including the Chrome extension, watermark only |
| Price | Quote via configurator; SAP, Oracle, IFS tailored; fixed onboarding fee | Free for 30 days with full access; Solo, Pro and Team: pricing on request |
| Company | Copenhagen, since 2013, founder-owned, 31 staff | New product |
Where ClickLearn is clearly ahead
- Desktop ERP capture. SAP GUI, desktop Dynamics and IFS are recorded natively, with field names extracted. Recourse only sees these through a video.
- Documentation. Word, PDF and PowerPoint work instructions from the same recording are a core deliverable for most ERP programmes. Recourse does not produce them.
- In-app delivery and testing. The Virtual Assistant, the UXP panel and Automated Process Testing have no counterpart in Recourse.
- Replay. Re-driving a recording against the live system to refresh every screenshot is genuinely useful when it works, and ClickLearn has over a decade of connector work behind it.
Where Recourse is ahead
- Practice that coaches. Practice mode hints a stuck learner rather than failing them; Evaluate then scores them against a pass mark and reports to the LMS. ClickLearn's Try Me and Test Me are video-based interactions produced from the recording.
- Updates without re-upload. ClickLearn's own help says that after a Replay you produce and publish again, and SCORM packages are uploaded to the LMS. Recourse's live SCORM on Team means an edit reaches every LMS copy on the learner's next launch.
- No Windows, no connectors, no setup project. Everything runs in a browser, and a recording of any application is enough to build a simulation.
- Start without a sales cycle. A 30-day trial with full access that you start yourself, against a configurator, a fixed onboarding fee and a guided setup.
What Recourse does not do
- No overlay on the live application and no in-app guidance.
- No branching yet: each simulation follows one right path. Branching is on the roadmap.
- No LTI, cmi5 or AICC output.
- No native LMS.
- No threaded review comments.
- Desktop applications only through an uploaded video.
Against ClickLearn specifically, that also means no ERP connectors, no field-name extraction, no Word or PDF work instructions, no process testing and no automated replay. If your ERP programme is documentation-led and SAP GUI-heavy, ClickLearn, or one of its alternatives, is the right category.
Pricing
ClickLearn does not publish prices. Its pricing page is a configurator that asks for platforms, authors, end users and edition; SAP, Oracle and IFS are marked as tailored pricing, onboarding is a fixed fee, and there is no self-serve trial.
Recourse is free for 30 days with full access, Chrome extension included, with a watermark. Solo, Pro and Team: pricing on request. Solo is for courses shared by a Recourse link, with no SCORM export. Pro adds simulations, the Chrome extension, and static SCORM and xAPI. Team is three seats with unlimited simulations, live SCORM.
Frequently asked questions
Which one handles SAP GUI and other desktop applications?
How does each keep training current when the ERP changes?
How do the prices compare?
Does either produce Word and PDF documentation?
Can either score a learner against a pass mark?
How we checked
ClickLearn's facts were read from the linked pages on 29 October 2026. Recourse's facts come from our pricing page and product. Corrections to hello@recoursehq.com.
- ClickLearn pricing, product, features, Try ClickLearn, Replay introduction, when my replay fails, recording web apps, about, Danish company register
- Recourse pricing and Recourse simulations
Related
Last checked 29 October 2026. ClickLearn's prices and features are taken from its public pages and can change.