Customer Education & Academy
Stand up a full academy from existing walkthroughs and docs, then refresh courses the day a feature ships instead of once a quarter.
SOLUTIONS / CUSTOMER EDUCATION
Turn product knowledge into customer education that scales.
Customer education teams are asked to launch academies, keep every course current with each release, and prove impact — usually without extra headcount. Recourse turns the walkthroughs, docs, and calls you already have into structured, multilingual courses in minutes.
Who it helps
How Recourse helps your teams.
Customer Success
Give CSMs ready-made, on-brand training to send instead of recording one-off Looms — and cut the repetitive enablement calls.
Support
Convert your top ticket drivers into short courses and quick-reference job aids so customers self-serve before they file a ticket.
Implementation & Onboarding
Standardize onboarding across every account so time-to-value doesn't depend on which consultant a customer happened to get.
Product Marketing
Package each launch as interactive training that customers actually complete, not a webinar nobody rewatches.
What you get
- Faster time-to-value for new customers
- Lower support volume on repeat questions
- Higher adoption of new features
- Training localized for every market
Public site · private product
Turn your next rollout into training that sticks.
Request early access and we'll add you to the approval queue. We onboard in batches, so the sooner you're on the list, the sooner you're in.