Product / Simulations

The best way to learn software is to use it.

Nobody learns an app by watching a video of it. Simulations let people practice the real workflow, click by click, in a safe copy of the software. Recourse turns one recording into a simulation you can run three ways: demo, practice, and assessment.

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Simulation

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A learner practicing a real Salesforce workflow, with a step tip the moment they need it.

Why simulations

The format that actually changes behaviour.

Software training fails when it stays theoretical. A simulation closes the gap between knowing and doing, because the learner does the task itself.

People remember what they do

Reading a doc or watching a video is passive. Doing the actual task builds the muscle memory that survives past the training session and into the real workflow.

It's the real workflow, not a slideshow

A simulation runs on a faithful copy of the software, so learners practice the exact clicks and screens they'll face on the job, with no risk to live data.

You can measure readiness

Because every step is tracked, you see where people struggle and who can complete the task unaided, instead of guessing from a completion checkbox.

Three formats, one recording

Demo, practice, assessment.

Record the workflow once. Recourse turns it into all three, and you choose the right mode for where each learner is: see it, do it, then prove it.

1

Demo

Show them how it's done.

A guided walkthrough that performs each step for the learner, with the reasoning called out along the way. Perfect for a first look at a workflow before anyone touches it.

  • Every step performed and narrated
  • Learners follow at their own pace
  • Great for onboarding and launches
2

Practice

Let them try it themselves.

Learners do the real steps in a safe copy of the app. If they stall, a hint appears, then a nudge, then the answer, so nobody gets stuck and nobody gets it handed to them.

  • Click-by-click on the real workflow
  • Hints exactly when they're stuck
  • Mistakes are safe, not consequential
3

Assessment

Prove they can actually do it.

The same simulation with hints switched off and scoring on. A pass mark shows who is ready to work in the real system, so readiness is something you can see, not assume.

  • No hints, scored against a pass mark
  • Clear signal of who is ready
  • Results you can report on

Free to start

Turn your next rollout into practice, in minutes.

Start for free and turn one recording into a guided simulation. Every feature included, no setup call required.